Help
How the DO868 portal works, from setting up your page to listing and promoting your events. The “Help” links around the portal open the article for that screen.
28 articles
Getting started
- Welcome to the DO868 portal
What the portal is for, who it's for, and where to find things.
- Signing up a business
How bars, restaurants, venues, tour operators, guides, studios, food vendors, transport and media sign up, with or without their place, and what DO868 checks.
- Your portal account and your do868.com account
Why there are two DO868 accounts, what each one is for, and how linking them helps.
- Setting up your page
Your public name and your private legal name, the kind of page, your logo, cover and gallery, contact details and social links.
- Your places
Linking your page to the places you run, sell at, are a regular at or host events at, and asking to be shown as running a place.
- Verified and trusted
What the Verified badge means, what being a trusted organizer changes, and how each one happens.
Events
- Creating an event
Every part of the event form, what's required, and the limits on each field.
- Ticket prices
Free events, adding up to 12 ticket prices, sold-out tickets, and what event cards show.
- Repeating events
Weekly, monthly and other repeating events, saving changes to one date or many, and making an existing event repeat.
- Line-up
Adding the bands, DJs, MCs and artists who are performing, creating a page for someone who isn't on DO868 yet, and the order.
- Venues
Choosing your event's venue, and adding one that isn't on DO868 yet.
- Getting there
Telling people about shuttles, parking, public transport, getting home and accessibility.
- Images
What images DO868 uses for your events and your page, where each one appears, and the sizes and formats to send.
Review and publishing
- Review and publishing
Drafts, sending an event for review, what review means, editing a live event, and how trusted organizers publish directly.
- Emails we send
The emails the portal and the DO868 team send you, and what each one means.
- Confirming your email
Why we ask you to confirm your email, what you can do before you have, and what to do if the link doesn't arrive.
Claiming
- Claiming your page
For entertainers and businesses whose page is already on DO868: how to claim it, what we check, and what happens next.
- Claiming an event DO868 listed
How to take over an event the DO868 team listed for you, the rules, and what you see once it's yours.
Promotion
- Your numbers
What views, unique visitors, saves, hypes and ticket link clicks count, the traction page, Since listed, and reports.
- QR codes and the share kit
Ready-made links, captions and images to share your event, and printable QR codes with scan counts.
- Featured spots
Featuring an event at the top of the DO868 home page, how spots are held while you pay, and paying by card, bank transfer or cash.
- Campaigns and billing
For sponsors: the advertising placements, requesting a campaign, invoices, paying, and your campaign numbers.
- Advert images
The logo and banner sizes for sponsors and advertisers, and where each placement appears on DO868.
Your account
- Your linked do868.com account
Creating or linking a do868.com account from the portal, signing in to do868.com with your portal account, and unlinking.
- Password and email
Changing your password or the email you sign in with, and what to do if you've forgotten your password.
- Keeping your account safe
Lock-outs after failed sign-ins, password resets the DO868 team asks for, being signed out, and what to do if something looks wrong.
- Closing your account
How to close your portal account or take your page down, and what happens to your events.
Need a hand?
- Need a hand?
How to reach the DO868 team.